The Best Safari Plugin Ever - ClickToFlash - UPDATED LINK 2/2/09 Prevents Flash from loading automatically, you must click the flash container to activate it. And it's an actual plugin, not an input manager hack, yay! (found via DF)
The Best Safari Plugin Ever - ClickToFlash - UPDATED LINK 2/2/09 Prevents Flash from loading automatically, you must click the flash container to activate it. And it's an actual plugin, not an input manager hack, yay! (found via DF)
As you might recall, I’m a fan of the Logitech MX Revolution mouse. If you’re on a Mac, it’s important to not use their software (Logitech Control Center) as it will cause difficulties, but the previous link gives an incredible alternative, to which there are many.
Recently, I’d been having some problems with double posting forms. I suspected either my satellite internet, or something gone awry in Safari, but whatever the cause, its frequency was increasing, and becoming more than just a minor nuisance. Triggering multiple emails to be sent, double posting blog entries, etc. Banking and commerce? Scary - thankfully the sites where I had double submitted a purchase had safeguards against it, and warned me. It wasn’t until I started dropping items prematurely during a drag and drop operation that it hit me: my mouse is registering multiple clicks for a single click. Or perhaps more accurately, the switch is going on, and then "fluttering" between an on state and off. Text selection had become a pain.
I’ve had the mouse for probably close to a year now, and I’m definitely a heavy user, and I was prepared to go to Best Buy today and just buy a new mouse, the same model. This mouse is too good. On a whim after reading some posts on Logitech’s support forums of users who had a similar problem, I called Logitech’s support this morning. They have generous hours, 6am-6pm PST Monday through Friday and 7am-5pm on Saturdays. And it’s not a toll-free number, so I expected to talk to someone right away.
Logitech did not let me down. Not only was I talking to a human within about a minute, the support agent was very helpful, didn’t go through a flowchart of hokie does-this-really-work-for-anybody "troubleshooting". He let me explain my problem, asked me for some identifying information from the bottom of the mouse, asked if I had tried using the mouse’s receiver on another USB port or computer, which I had. He immediately offered to send me a replacement at their cost, including shipping. And I don’t even have to ship this bum one back. Which will be useful in a pinch when I need a backup mouse that only reliably clicks with the right button. Okay, well, it won’t be useful at all, but it’s a savings of time (and fuel) that I appreciate not having to drop it in a box and take it to a shipping carrier.
Well done, Logitech, you’ve pretty much sealed my product loyalty.